Frequently Asked Questions

We offer standard, expedited, and express shipping options. Delivery times vary based on your location and selected shipping method.

Yes, we ship internationally. Shipping costs and delivery times depend on the destination country and selected shipping method.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier’s tracking page.

If your package is delayed, please check the tracking information for updates. If the delay is significant, contact our customer support for assistance.

We offer free shipping on select orders based on order value and promotions. Check our website for the latest free shipping offers.

Yes, we offer professional assembly services for an additional fee. You can select this option at checkout or contact our support team for more details.

Installation time varies based on the complexity of the product. On average, installation takes between 2 to 6 hours.

Most of our products come with the necessary tools for assembly. However, some items may require additional tools such as a drill or screwdriver.

Yes, our cabinets come with detailed instructions for DIY installation. However, for a seamless experience, professional installation is recommended.

Yes, we provide detailed installation guides and step-by-step video tutorials on our website to assist with the installation process.

You can place an order through our website by adding items to your cart and proceeding to checkout. You can also contact our sales team for assistance.

Order modifications or cancellations are possible within 24 hours of purchase. Please contact our support team as soon as possible to make changes.

You can check your order status by logging into your account and navigating to the 'My Orders' section. You will also receive email updates.

Our products are made from high-quality materials such as solid wood, MDF, and stainless steel, ensuring durability and longevity.

Yes, all our products come with a manufacturer's warranty. Warranty details vary by product and can be found on the product page.

Yes, we offer custom sizes for select products. Contact our team for customization options and pricing.

Yes, we provide custom design services to help you create the perfect layout for your space. Contact our design team for assistance.

Yes, we offer 3D visualizations of your design to help you envision the final look before purchasing.

You can explore our gallery and blog for design inspiration, or schedule a consultation with our experts for personalized recommendations.

We accept returns within 30 days of delivery for unused and undamaged items in their original packaging. Custom orders are non-refundable.

To initiate a return, contact our customer support team and provide your order details. We will guide you through the return process.

Some returns may be subject to a restocking fee, depending on the product and condition of the return. Contact support for specific details.

Yes, we offer flexible financing options through our partners. You can choose from installment plans with low or no interest rates.

You can apply for financing at checkout by selecting the financing option. You will be redirected to our partner’s site for approval.

Eligibility requirements vary based on the financing provider. Typically, a credit check and proof of income may be required.

The minimum credit score required for financing is usually 680+, but requirements may vary by lender.

Approval times vary, but many lenders provide instant decisions or approve applications within 24 to 48 hours.

No, applying for financing typically involves a soft credit check, which does not affect your credit score.

The maximum financing amount can go up to $20,000, depending on the lender and your credit profile.

Payments can usually be made through bank transfers, auto-debit, credit/debit cards, or online portals provided by the lender.

Yes, most financing options allow early repayment without penalties, but it's always best to check with the lender.

No hidden fees, but late payments may result in penalties or additional interest charges.

You can schedule a call through our website by selecting a convenient date and time on our booking page.

Our team can assist with product selection, design consultations, order assistance, and general inquiries.

Yes, our initial consultation is completely free. For in-depth design services, additional charges may apply.

The Kitchen Visualizer is an online tool that allows you to customize cabinet colors, countertops, and flooring to see how your kitchen will look.

Simply select your preferred style, materials, and colors to create a virtual design of your kitchen.

Yes, you can save your design or share it with our team for further customization and ordering assistance.